Dunzo-Grocery App
Dunzo is an Indian hyperlocal delivery app that offers services like food delivery, grocery shopping, medicine delivery, and more, all from local stores. Users can place orders and track deliveries through the app, making it a convenient solution for various tasks.
Project
Personal Case Study
Service
UX/ UI & Illustrations
Year
2023
Dunzo, a prominent Indian hyperlocal delivery service, addresses user goals by providing convenience, time savings, accessibility, cost-efficiency, and reliability in fulfilling daily needs. Users delegate tasks like grocery shopping and errands to Dunzo, seeking a reliable and efficient platform. Meanwhile, Dunzo's business goals focus on market expansion, partnership growth, user retention, operational efficiency, revenue growth, and brand recognition.
By aligning these goals, Dunzo aims to become a leading hyperlocal delivery service, expanding its presence, enhancing partnerships, ensuring user satisfaction, optimizing operations, increasing revenue streams, and solidifying its position as a trusted brand in the Indian market.
Dunzo's Auto-Ordering is your personal shopping assistant, automatically restocking your essentials on your preferred schedule. Set it and forget it, as Dunzo takes care of keeping your pantry filled. Enjoy the convenience of seamless and scheduled deliveries, making your life hassle-free and your shopping stress-free.
"Dunzo's Daily Fresh Hot Picks" is a daily dose of convenience and freshness. Discover handpicked, high-quality groceries and essentials delivered straight to your doorstep. With a focus on quality, variety, and speed, these hot picks make your daily shopping effortless and enjoyable. Used heart button to get the metrics, so user preferences helps to curate even better hot picks
feel
the flow.
Interactive Hi-fi prototypes, providing a vivid representation of UI components, layouts, and functionalities. This dynamic approach facilitated early identification and resolution of usability issues, enhancing the overall user experience."
Improved customer engagement and loyalty. Boost customer satisfaction by instantly solving their queries
Seamless onboarding, where every step flows effortlessly, ensuring a smooth transition for a positive start.
Your ultimate personal assistant, seamlessly combining convenience and efficiency to simplify your everyday tasks with just a chat
The search results exhibit optimization, seamlessly delivering tailored products, the photographic results further enhance the user experience.
Experience real-time convenience with dynamic order tracking, keeping you informed at every stage of your order journey.
Boost product sales by strategically introducing options with the decoy effect, guiding consumers towards the preferred choice.
Of course, creating the new Dunzo mobile app took time and a series of steps! If you'd like to know all about how we redesigned it, just click here!
Product Designer
Based in Bangalore, India